Operational Leadership

OBM Retainer

Steady operational leadership for founders who want clarity, calm, and space again.

Your business is growing. But you don’t have to carry the entire backend on your own anymore.

The Current Reality

If you’re here, I know you’re carrying a lot.

Maybe you’ve been running your business on instinct for a while. Maybe you’ve built something incredible — but keeping it all together has become… a lot.

Your clients are happy. Your offers are working. But behind the scenes, the reality feels:

Heavier

More Chaotic

Less Sustainable

Than you’d like to admit out loud. And deep down, you’re craving something simple:

More support. More clarity.
More space to just… breathe.

That’s exactly what OBM support is meant to bring.

True Partnership

What you really need
(Even if you haven’t fully said it yet)

You don’t need another pair of hands.
You need a partner.

You want someone who:

  • Sees the whole picture
  • Can manage the moving parts
  • Takes ownership of the backend
  • Brings calm to the chaos
  • Holds your team with confidence
  • Thinks strategically, not reactively
  • Protects your time and energy
  • Helps everything flow smoother
Calm Office

"You get to think again. Not just react."

The Scope

What I actually do for you

(In human language)

Operational Leadership

Keeping the business steady, aligned, and moving — even when you’re off doing the big-picture work.

Systems + Workflow Optimization

Fixing, simplifying, or rebuilding the backend so your business finally works the way you hoped it would.

Project & Delivery Management

Nothing falls through the cracks. Deadlines are held. Clients are supported. Your team is guided.

Team Coordination

Clear direction, accountability, communication, and support — without you being the middle woman.

KPI Visibility + Decision Support

Seeing what matters, simplifying what doesn’t, and helping you make choices that feel grounded.

Founder Support & Emotional Clarity

A calm partner who helps you think clearly, stay centered, and lead without carrying the world on your shoulders.

You don’t have to know what you need.
That's my job.

Most of my clients arrive unsure of what’s broken or where to start. They just know something feels heavy.

You don’t have to diagnose yourself. You don’t have to pretend you have it all organized.

I’ll look at your business, your systems, your capacity, your team — and together we’ll shape the support you actually need.

You’ll never be expected to figure it out alone.

Relief Strategy

Diagnose • Plan • Execute

The Process

How We Start

Every retainer begins with The S.P.A.C.E. Report™.

It’s a 90-minute clarity session + personalized 90-day roadmap that shows us exactly where we stand.

What’s working
What’s not
What’s causing friction
What actually needs attention
What your business needs next

From there, we decide whether ongoing OBM support makes sense — and what that support should look like.

There’s no pressure. Just clarity and grounded next steps.

OBM Retainer Investment

Retainers start at

$1,350/mo

Your exact level of support is finalized after your S.P.A.C.E. Report™, once we fully understand your business and operational needs.

You’re not choosing a “package.” You’re choosing a partner.

Book a Discovery Call

VA vs OBM — What’s the Difference?

A lot of founders aren’t totally sure which one they need — so let’s make this simple.

Virtual Assistant (VA)

Best for execution + admin tasks

  • Content scheduling
  • Inbox + calendar support
  • Data entry
  • Customer service
  • Basic tech + admin
  • Day-to-day tasks you delegate

A VA executes. They don’t lead. They don’t manage. They don’t make decisions.

If you need task support, not operational strategy:

Explore VA Support

Online Business Manager

Best for operations leadership

  • Business structure + stability
  • Team management
  • Systems + workflows
  • Project management
  • Launch + delivery oversight
  • Performance tracking
  • Simplifying the backend
  • Operational decision-making

An OBM leads. Coordinates. Optimizes. Holds the business with you.

If you want relief, leadership, and spaciousness:

You're in the right place
Tiffany - Founder
Why Tiffany

Structure and softness — so you can be held while you lead.

I’m Tiffany — systems strategist, OBM, and someone who believes your business should feel like a place you can breathe again.

I blend operational clarity with emotional intelligence, helping founders untangle the heaviness, reconnect with their capacity, and lead from a grounded place.

My clients don’t come to me because they’re unorganized. They come because they’re human. And because running a growing business alone is too much for one person.

Your Next Step

You don’t need to carry the backend alone. You don’t need to figure out where the gaps are.Let’s talk about what support would actually feel good in this season.

Book a Discovery Call