§ Field Notes

Field notes, from inside the work.

Notes from inside the operations of coaching certifications and online education businesses. The patterns we keep running into when we audit and rebuild them, written down plainly, with no pitch attached.

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Operations · 17.VI.MMXXVI

Why Your Tech Stack Still Feels Messy After You Bought All the Right Tools

You bought the right tools and the stack still feels like a mess. Large companies integrate only about 29% of their apps. The fix usually is not another tool.

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Small cream and burgundy tiles on a marble surface, tangled together with brass thread on one side and joined in a single clean line on the other.

More notes

  1. Choosing Help · 12.VI.MMXXVI

    VA, OBM, or Operations and Systems Partner? How to Tell What Your Business Actually Needs

    A VA clears tasks, an OBM runs operations, but only 29% of business apps are actually integrated. Here's how to tell which kind of help your business needs.

§ a field guide

What actually breaks in a structured program’s backend.

The Operational Drag Field Guide: where the manual stitching hides, and how to tell a process problem from a technical one. The notes here, gathered in one place.

Where these come from

These notes come from the operational patterns we see inside real engagements.

If your business feels like the ones described here, the Operational Clarity Session is where we map what is happening and recommend the next step. You leave with a written brief either way.

Start with an Operational Clarity Session